TERMS & CONDITIONS

Welcome to Bright Fox ADHD Coaching.
By using our website brightfoxadhd.au or purchasing our coaching services (“Services”), you agree to these Terms and Conditions (“Terms”).
Please read them carefully before using our website or booking any service.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility and Use

  • You must be at least 18 years old to use our website or book our coaching services.

  • You agree to use our website and services lawfully and not in a way that infringes the rights of others or restricts their enjoyment of the site.

  • We reserve the right to refuse service to anyone for any reason at any time, in compliance with Australian law.

2. Coaching Services Disclaimer

Our coaching services aim to provide education, guidance, and personal or professional development.
However:

  • Coaching is not therapy, counselling, or medical advice.

  • We make no guarantees regarding results or outcomes from coaching sessions.

  • You are fully responsible for your choices, actions, and outcomes following coaching.

If you need professional mental health, financial, legal, or medical advice, please seek appropriate support from a qualified practitioner.

3. Bookings and Payments

  • All coaching sessions or programs must be booked and paid for on the day of service, unless otherwise agreed in writing.

  • We accept payments through CC direct transfer.

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.

  • We reserve the right to change our fees at any time. Any price change will not affect existing confirmed bookings.

4. Cancellation and Refund Policy

We value your time and ours. Please note:

  • You may cancel or reschedule a session with at least 2 days notice.

  • Cancellations made with less than 24 hours notice may result in the session being forfeited.

  • Refunds will only be issued where required under the Australian Consumer Law (ACL) or at our discretion.

  • If you purchase a coaching package, all sessions must be used within 3 months unless otherwise arranged.

If we must cancel or reschedule a session, we will contact you as soon as possible to make alternative arrangements.

5. Australian Consumer Law (ACL) Rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under the Competition and Consumer Act 2010 (Cth).
If a service we provide fails to meet a consumer guarantee, you are entitled to a remedy under Australian law (repair, replacement, or refund, depending on the circumstances).

6. Confidentiality

We respect your privacy and confidentiality.

  • All information shared during coaching sessions will be treated as confidential.

  • We will not disclose your information without consent, except where required by law (e.g., risk of harm, court order, or legal obligation).
    Please also review our Privacy Policy for details on how we handle your personal information.

7. Intellectual Property

All content on our website—including text, graphics, videos, logos, and materials—is owned or licensed by Bright Fox ADHD.
You may not:

  • Copy, reproduce, distribute, or use any content for commercial purposes without written permission.

  • Use our materials in ways that misrepresent your relationship with us.

You may download or print materials for personal, non-commercial use only.

8. Limitation of Liability

To the extent permitted by Australian law:

  • We are not liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our website or services.

  • We make no warranty that our website or coaching services will always be available, secure, or error-free.

  • You agree to use our website and services at your own risk.

9. Indemnity

You agree to indemnify and hold harmless Bright Fox ADHD Coaching, its employees, and agents from any claims, damages, or expenses (including legal fees) arising from:

  • Your use or misuse of our website or services,

  • Your breach of these Terms, or

  • Any violation of applicable laws.

10. Third-Party Links and Services

Our website may include links to third-party websites or services.
These are provided for convenience only.
We are not responsible for the content, accuracy, or privacy practices of those sites.
Use them at your own discretion.

11. Termination

We may suspend or terminate your access to our website or coaching services at any time if you breach these Terms or act inappropriately.
You may also terminate your participation by giving written notice.
Sections relating to intellectual property, confidentiality, and limitation of liability will survive termination.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia.
Any disputes will be resolved in the courts of that jurisdiction.

13. Updates to These Terms

We may update or modify these Terms at any time.
Changes will be effective once posted on this page.
Your continued use of our website or services means you accept the revised Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:
📧 Email: lauren@brightfoxadhd.au
🌐 Website: brightfoxadhd.au